A: To comply with the performer’s contracts, recording equipment of any kind (including smart phones) are prohibited during the performance.
A: Tickets are non-refundable. However, if it is possible, we may be able to reschedule your reservation to another date or issue you a credit. Additional cost may incur if the tickets are not the same price as the originally purchased ticket. Rescheduling cannot be done on date of show, and credit will have an expiry date of 3 months.
A: Due to the star status of many of our comedians, they are often in demand for television and film appearances. When this situation arises, the performers personal contracts allow for an escape clause from performance date. In this case, customers who have purchased tickets for a cancelled show will have the right to exchange their ticket for the subsequent rescheduled performance. They also have the right to refund their ticket purchase in the form of an in-store credit.
A: Whether you purchase your tickets online or at the venue, the ticket price will be the same. Service fees and tax still apply.
A: Doors close at 7:45pm for the early show and 10:15 for the late show. However, to get the full experience, we recommend arriving as early as possible. Our doors open one hour before the performance starts. 7:30pm shows open at 6:30pm. 7:00pm shows opens at 6:00pm. The doors for our second show performances on Friday and Saturday open at 9:15pm.
A: Since our establishment is first come, first served, it is best to buy your tickets in advance so we can do our best to sit everyone together. The best way to do this (if everyone is paying separately) is to set up a group name by calling the box office. Then, have each member in the group call in advance to purchase their tickets under that group name. By keeping your tickets in a ‘group,’ it allows us to reserve a table for you in advance.
A: The shows that have ‘Special Presentation’ after their name, simply means we cannot accept coupons, passes or discounts for these shows due to contractual reasons. These tickets usually cost more than our regular ticket prices.
A: Rick Bronson’s The Comic Strip is open everyday! Hours are as follows: 10:00am-8:15pm Monday to Thursday, Friday at 10:00am-10:30pm, Saturday 12pm-10:15pm, Sunday 2pm-7:45pm. Times may differ if it is a holiday.
A: Comics change their act all the time. You are seeing a live show- often one that might play big off audience participation and/or general interaction. We feel that the best way of gauging whether or not the comic is an act you’ll like is to get general feel for their style using resources such as Youtube to find clips of past performances. If an act is known to be a bit more ‘edgy’ than normal, we will put a content warning on our website. We take pride in bringing the best talent to our stage from North America, but we do not censor our comedians.
A: Tickets may be purchased online on our web site, calling our box office at 780.483.5999 or in person at the club.
A: Unfortunately we do not take debit in the showroom: only cash or major credit cards. We do have an ATM in our lobby for your convenience.
A: We do have a one menu item minimum for all our patrons. The item can be either food or beverage.
A: Group sizes of 8 or more will have a 20% auto-gratuity added to their bill. Whether paid on one bill or individual tabs.
A: Seats cannot be held. Groups of 8 or more will have reserved seating otherwise it is first come first serve seating.
A: Yes! If you have ANY special needs including issues involving mobility, vision, hearing, etc… please let us know in advance and we’ll make the necessary accommodations to make your visit a success!
A: Yes! We will often include special, exclusive offers to our Facebook friends and Twitter followers (the links are at the bottom of this page). If you’re employed in the Hospitality Industry, get in FREE Sunday nights with valid payslip/badge. Generally, discounts are excluded during any show that is labeled as “Special Presentation” or “Concert Series”. Discounts are only for prepaid tickets, if you have a specific question about eligibility for any of these discounts, please give us a call!
A: We have seating for 300 people. If you do have a large group best to book as soon as you know how many are attending so that your group can all be seated together. Group reservations will be taken until 4:00pm of the show date.
A: Minors 15 are permitted to come to a early performance if accompanied with a person of 18 years or older. . Late show is 18 and older. Please note that we do not censor our comedians so some material may be crude, have sexual content or be offensive.
A: We can do buffets for large groups no problem. Just contact us at 780.483.5999 and we will tell you about the menu and how to book.